GRAPEFRUIT’S PRIVACY POLICY

Welcome to www.hourglassonlinestore.com. The www.hourglassonlinestore.com website (the “Site”) is comprised of various web pages operated by Grapefruit USA, Inc. (“Grapefruit”). www.hourglassonlinestore.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.hourglassonlinestore.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. Protecting your private information is our priority. This Statement of Privacy applies to www.hourglassonlinestore.com and Grapefruit USA, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Grapefruit USA, Inc. include www.hourglassonlinestore.com and Grapefruit. The Grapefruit website is an e-commerce site. By using the Grapefruit website, you consent to the data practices described in this statement.

Collection of your Personal Information

Grapefruit may collect personally identifiable information, such as your:

  • Name
  • Address
  • E-mail Address
  • Phone Number
  • Site Interactions
  • Device Information

If you purchase Grapefruit’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Grapefruit’s public message boards, this information may be collected and used by others. Grapefruit encourages you to review the privacy statements of websites you choose to link to from Grapefruit so that you can understand how those websites collect, use and share your information. Grapefruit is not responsible for the privacy statements or other content on websites outside of the Grapefruit website.

Use of Your Personal Information

Grapefruit collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Grapefruit may also use your personally identifiable information to inform you of other products or services available from Grapefruit and its affiliates. Grapefruit may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

If you elect to receive text messages from Grapefruit, Grapefruit will use your information to provide you promotional offers and other marketing text messages. These messages may use information automatically collected based on your actions while on the Grapefruit website. To the extent you opt to have SMS notifications sent directly to your mobile device, Grapefruit may receive and store information about your mobile device. Your consent to receive text messages from Grapefruit is subject to this Privacy Policy and Grapefruit’s Terms and Conditions. You may opt-out of receiving text messages at any time by replying STOP to any text messages you receive.

Grapefruit does not sell, rent or lease its customer lists to third parties.

Grapefruit may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Grapefruit, and they are required to maintain the confidentiality of your information.

Grapefruit will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Grapefruit or the site; (b) protect and defend the rights or property of Grapefruit; and, (c) act under exigent circumstances to protect the personal safety of users of Grapefruit, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Grapefruit. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Grapefruit website.

Use of Cookies

The Grapefruit website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Grapefruit pages, or register with Grapefruit site or services, a cookie helps Grapefruit to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Grapefruit website, the information you previously provided can be retrieved, so you can easily use the Grapefruit features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Grapefruit services or websites you visit.

Security of your Personal Information

Grapefruit secures your personal information from unauthorized access, use, or disclosure. Grapefruit uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

Grapefruit does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Grapefruit by contacting us here:

Changes to this Statement

Grapefruit will occasionally update this Statement of Privacy to reflect company and customer feedback. Grapefruit encourages you to periodically review this Statement to be informed of how Grapefruit is protecting your information.

Contact Information

Grapefruit welcomes your questions or comments regarding this Statement of Privacy. If you believe that Grapefruit has not adhered to this Statement, please contact Grapefruit at:

Effective as of March 1, 2021